Refund Policy Overview:

Thank you for choosing us. We take pride in providing high-quality IPTV services. Your satisfaction is our priority. This Refund Policy outlines our refund process in cases where you may be eligible for a refund.

Refund Eligibility:

We offer a partial refund for subscriptions canceled within the first 7 days from the date of purchase. After this period, no refunds will be provided.

Refund Process:

To request a refund, you must contact our customer support team at contact@smarters-iptv.pro within the first 7 days of your subscription.

Please provide the following details in your refund request:

1. Your full name.
2. Transaction ID or order number.
3. Date of purchase.
4. Reason for the refund request.

Refund Amount:

Refunds requested within the first 7 days of the subscription will be processed as follows:

1. If you have used the service during this period, the refund amount will be calculated based on the remaining days of the subscription, minus a processing fee.
2. If you have not used the service at all, the refund will be processed minus a processing fee.

Processing Fee:

A processing fee will be deducted from the refund amount to cover administrative and transaction costs.

Refund Payment:

Refunds will be processed to the original payment method used during the purchase. Please allow 3 business days for the refund to reflect in your account.

Refund Exceptions:

1. No refunds will be provided after the 7-day period from the date of purchase.
2. Refunds are not applicable to any additional services, add-ons, or features beyond the base subscription.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at contact@smarters-iptv.pro. We are here to assist you.